Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made. You should provide your email address to your insurance company to receive these notifications.

Recent FAQ

How do I join this Buy Online & Get Rewarded campaign?

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product at ...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...

How much is my premium for the Foreign Worker’s Hospitalisation and Surgical scheme?

The yearly premium is RM127.20 per worker insured, inclusive of all other fees...