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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then:

  1. Click on ‘+ Reload’ on the home screen.
  2. Click on ‘eWallet Balance’ from the pop-up screen that appears below.
  3. Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
  4. Key in the TNG eWallet PIN sent to you in your reward email/SMS (also used for registration).
  5. Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

What will happen to my No Claim Discount (NCD) after Liberalisation?

The NCD structure will stay the same. You are still entitled to your NCD and can transfer from one insurer or...

What is Legal Liability of Passengers for Negligent Acts (L.L.o.P) cover?

This protects you against a third-party claim for damages from the negligence...

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...