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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then:

  1. Click on ‘+ Reload’ on the home screen.
  2. Click on ‘eWallet Balance’ from the pop-up screen that appears below.
  3. Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
  4. Key in the TNG eWallet PIN sent to you in your reward email/SMS (also used for registration).
  5. Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

What do I have to do for the reward?

All you have to do is forward your referral link to your family and friends...

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium...

What is Legal Liability to Passengers (L.L.P) cover?

This covers you against any legal responsibility you have to your passengers in an accident from...