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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then:

Click on ‘+ Reload’ on the home screen.
Click on ‘eWallet Balance’ from the pop-up screen that appears below.
Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
Key in the TNG eWallet PIN sent to you in your reward email/SMS (also used for registration).
Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

What % increase should I expect on my motor premium?

This depends on your insurer. You should shop around for...

What is Machinery and Equipment Insurance?

Our Machinery and Equipment Insurance covers the loss or damage to your immobile equipment (e.g. computers and printers)...

Motor Claims – General

What will happen to my NCD entitlement if I make an own damage claim?

Your NCD entitlement will be forfeited or drop to zero if you make an own damage claim...