Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then:

Click on ‘+ Reload’ on the home screen.
Click on ‘eWallet Balance’ from the pop-up screen that appears below.
Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
Key in the TNG eWallet PIN sent to you in your reward email/SMS (also used for registration).
Click on ‘Reload Now’ to enjoy your reward!

With Total Assist, you are also entitled to the following benefits...

If you have an enquires or want further clarification, you can contact the following hotlines...

P&O Insurance provides coverage through different products...