Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I buy an insurance policy through your website?

Yes, you can.

  • Go to our website 
  • Click on “Get Quote Instantly” at the bottom right of the page.
  • Select your desired insurance product.
  • Enter your details and make the purchase.

Recent FAQ

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and...

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...