Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend to drive your car into Singapore, you are required by Singapore’s law to have cover against Legal Liability to Passengers (LLP). Since LLP is not covered by our basic Private Car Policy, you will need to purchase this additional coverage on top of your existing policy.

Recent FAQ

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What are the conditions for an ODN claim?

Your entitlement for an ODN claim is that you are not at fault in the accident. The determination of fault shall be at our...

What is Foreign Workers Hospitalisation and Surgical Scheme Insurance?

Our Foreign Workers Hospitalisation and Surgical Insurance helps reduce your financial burden when your foreign...