Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any restrictions on the type of account that can be assigned for e-Payment?

You can assign any of your active saving or current accounts. They must be under your name and not joint. They should also be maintained with one of the institutions offering MEPS Inter-Bank GIRO (IBG) services.

You can check if your bank is a member of IBG with this link:

https://paynet.my/interbank-GIRO/banks-tpa.html

Recent FAQ

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...

How long is the validity of PrOrumah insurance?

The PrOrumah policy will be valid for one (1) year from your date of purchase...

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...