Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice. Your cancellation becomes effective on the date your notice is received or on the date specified in your notice.

Recent FAQ

Can someone with an international driving license drive my car?

Yes, they can. They will still be covered by your policy if...

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9^th option (Towing, Breakdown or Accident Total Assist) when you give us a call...

What is Foreign Workers Insurance Guarantee Insurance?

The Foreign Worker Insurance Guarantee is a policy required by the Immigration Department (under Regulation 21) from you...