Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the replacement of your damaged windscreen without affecting your NCD. Otherwise, you will lose your NCD if you make an Own Damage claim.

After you have claimed under your windscreen cover, you are strongly advised to reinstate your windscreen cover as it is a one-time only claim. Please refer to our Motor Claims section for more details.

Recent FAQ

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...

Can I receive a quotation without registering?

Yes, you can! Receive a quote on our POI2U websites or mobile application...

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...