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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent any extra fees or issues in the future. Call us, ask about our cancellation requirements, and let us know you want to cancel your motor policy.

Some companies offer a prorated refund on paid up premiums and a few will charge a fee for cancellations. If you have a car loan, you may need to tell your bank or the owner of your loan that you are switching policies. Cancel automatic payments so your insurer stops automatically withdrawing your premium while your cancellation is processed. You can also cancel payments from your account just to be safe.

Have your new insurance ready if you intend to continue driving your car in order to avoid a lapse in coverage.

Recent FAQ

What should I do if my vehicle is stolen?

You should lodge a police report within 24 hours, then contact us at...

What are the additional coverages offered with PrOrumah?

There are four (4) additional coverages offered with PrOrumah, which you can choose from to add to your premium at an additional cost...

What is Marine Cargo Insurance?

Our Marine Cargo Insurance covers the loss or damage to goods shipped by land, sea, or...