Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I resubmit my odometer reading if I have purchased the policy before it officially starts?

You can contact our staff at 1-800-88-2121 to resubmit your odometer photo one day before your insurance begins. We will then make the necessary changes.  

Recent FAQ

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...