Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I resubmit my odometer reading if I have purchased the policy before it officially starts?

You can contact our staff at 1-800-88-2121 to resubmit your odometer photo one day before your insurance begins. We will then make the necessary changes.  

Recent FAQ

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...

Are there any extra fees for choosing e-Payment?

No, it’s free to enjoy...

Can I top-up the plan after exceeding my mileage plan limits?

Yes, you can. However, you should try to ensure you top up prior to exceeding the limits...