Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I need to provide my bank account information for each of my policies?

If you want all your payments to be paid into the same account, you should inform your insurance company of this when submitting your claims or when requesting a policy cancellation.

You can also assign different bank accounts to each of your policies. To do this, you will need to provide your insurance company with the details of your accounts for each of your policies. 

Recent FAQ

Why does my car premium amount go up each year?

Your premium considers the various factors included in the costs of fixing your car when you make a claim...

Is it compulsory to fill up the bank account details on the claims form? If I do not want to do so, how will I be paid?

We highly encourage doing so for e-Payment, as it is the fastest, easiest and safest mode of payment...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident...