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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year.

Recent FAQ

What do I do if I forget my login password?

Click on “Forgot Password?” and a unique OTP code will be sent to your...

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...