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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year.

Recent FAQ

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...