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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are:

War, civil war and any act of terrorism.
Radioactive and nuclear energy risks.
Date recognition.
Property damage to data or software.

Please note that this is not the full list of exclusions. Please refer to the policy contract for full terms and conditions.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

Motor Claims – Windscreen

If my windscreen is insured and I am involved in an accident, can I make a claim?

You should first check your motor policy for windscreen cover. If this additional cover is included in your policy, you can claim for the...

Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...