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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are:

  • War, civil war and any act of terrorism.
  • Radioactive and nuclear energy risks.
  • Date recognition.
  • Property damage to data or software.

Please note that this is not the full list of exclusions. Please refer to the policy contract for full terms and conditions.

Recent FAQ

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and...

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer...