Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and register for the program. It’s as simple as that!

Your bank account details and other related information will only be used for payments directly into you account...

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either...

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...