Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and register for the program. It’s as simple as that!

Recent FAQ

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details...

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...