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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either. 

Recent FAQ

What is Machinery Breakdown (Loss of Profit)?

Our Machinery Loss of Profit Insurance covers the actual loss of gross profits sustained as a result of business interruption caused...

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

When and how was the implementation Phased Liberalisation of the Motor Tariff?

The Phased Liberalisation of the motor tariff were implemented in a phased approach to...