Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either.

There are a few things you should keep in mind after buying our PrOmilej policy...

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...