Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident is not your fault and you have not been summoned by the police.

Recent FAQ

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...

What is Machinery and Equipment Insurance?

Our Machinery and Equipment Insurance covers the loss or damage to your immobile equipment (e.g. computers and printers)...

What does Total Assist cover for Motorcycles?

As part of your Comprehensive insurance coverage with us, we offer...