Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

What is an Own Damage Not At Fault Claim?

While similar to an Own Damage claim, this claim does not forfeit your NCD. This claim can only be made when the accident is not your fault and you have not been summoned by the police.

Recent FAQ

What is Personal Accident (Continental Scheme) Insurance?

Our Personal Accidental Continental Scheme Insurance covers injury, disablement, and death by violent, accidental, or external means...

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines...

What is Machinery Breakdown (Loss of Profit)?

Our Machinery Loss of Profit Insurance covers the actual loss of gross profits sustained as a result of business interruption caused...