Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Personal Accident (Continental Scheme) Insurance?

Our Personal Accidental Continental Scheme Insurance covers injury, disablement, and death by violent, accidental, or external means.  

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Personal Accident (Continental Scheme) policy.

Recent FAQ

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

What do I have to do to receive my payment through e-Payment?

You must indicate that you want to receive your payment through e-payment in your claims form or notify...

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then ...