Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How can I purchase PrOrumah?

  You can purchase PrOrumah by using our mobile application (POI2U), visiting our website or by calling our call centre.      

Recent FAQ

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

What is Machinery and Equipment Insurance?

Our Machinery and Equipment Insurance covers the loss or damage to your immobile equipment (e.g. computers and printers)...