Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation. However, in most cases, claims are settled as soon as the investigation is finalised without any irregularities.

Recent FAQ

Can I receive this reward more than once?

Yes, you can. If you own multiple vehicles and purchase/renew a P&O motor insurance policy for each one, you will receive a reward for each. For example ...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the ...

I would like to transfer the NCD from my P&O Insurance motor insurance to another insurance policy. How can I do this?

Please call our hotline at 1-800-88-2121 for any assistance...