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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Machinery and Equipment Insurance?

Our Machinery and Equipment Insurance covers the loss or damage to your immobile equipment (e.g. computers and printers). Accessories and parts are not included unless the equipment has been stolen. 

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Machinery and Equipment policy.

Recent FAQ

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

How do I choose the right house insurance for me?

You should read through all the different policies and their coverages to find the best one for you...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...