Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year. The rate of NCD is dependent on the class of your vehicle. For private cars, the scale of NCD can range from 25% to 55%. For motorcycles and commercial vehicles, it can range from 15% to 25%. 

Recent FAQ

What are the benefits of the Liberalisation of the Motor Tariff?

Some benefits include...

Motor Claims – General

Do I need to list my child in my policy if they drive my car?

Yes, you do. If the driver is not listed in the policy and you need to make a claim, you may not be covered by...

Are there any additional fees and charges that I have to pay?

Yes, you will be charged a stamp duty of RM10 and the standard Sales & Service Tax (SST) of 6% on your premium...