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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year. The rate of NCD is dependent on the class of your vehicle. For private cars, the scale of NCD can range from 25% to 55%. For motorcycles and commercial vehicles, it can range from 15% to 25%. 

Recent FAQ

What is Windscreen, Windows, Sunroof, Tinted Film cover?

This covers the repair or replacement costs of your windscreen, windows, sunroof and tinted film from...

Motor Claims – Own Damage (OD)

What will I incur when making an Own Damage claim under my comprehensive policy?

You will have to bear a fraction of the repair charges if your vehicle is more than 5 years old and...

What are the rewards you offer?

Currently, we are giving out TnG e-wallet rebates. The table below lists the reward amount ...