Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any additional fees and charges that I have to pay?

Yes, you will be charged a stamp duty of RM10 and the standard Sales & Service Tax (SST) of 6% on your premium.

However, please note that you will have a 15% discount on your premium if you purchase PrOrumah through our POI2U app, website, call centre or counter.

Recent FAQ

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown...

Is PrOmilej for e-hailing?

No, PrOmilej is for private cars only...