Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I buy a top-up? How much does it cost?

You can buy a top up the same way you bought the policy- online, through our app, or simply calling us. It costs the difference between your current policy and the new one.

For example, if your current plan costs you RM500 and the next plan is RM800, you will only be charged RM300.

You can top up a maximum of two (2) times. 

Recent FAQ

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are...

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...