Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Why did my insurer pay my claim to the credit / leasing / hire-purchase company when I have paid the premium?

Your policy is subject to an endorsement 15 i.e. Hire Purchase. Under the Motor Policy, the credit/leasing/hire purchase company, as the owner of the vehicle, has first right to compensation from the insurance company for loss (that is not made good by repair, reinstatement or replacement) to the insured vehicle.

Recent FAQ

How do I get my reward?

Once you have successfully purchased your P&O motor insurance policy, you will be notified with ...

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Whenever you are victim of a roadside accident or breakdown...

Can I switch to PrOmilej if I already have a Private Car Insurance Policy?

Yes, however you should take note of whether it is cost efficient for your...