Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I have to register my bank account details?

We strongly encourage you to register your bank account details to receive payments directly into your account. 

Recent FAQ

How do I join this Buy Online & Get Rewarded campaign?

There is nothing that you need to do to join this campaign besides buying a Pacific & Orient Insurance Motor Product at ...

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...