Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or an authorized Franchise for repairs and to make a claim with us. Below is a list of where of our panel workshops are located:

Kuala Lumpur
Selangor
Penang
Johor Bahru
Melaka
Kelantan
Pahang
Negeri Sembilan
Perak
Kedah
Perlis
Terengganu

For more information about our panel workshops, click here.

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Document Checklist

Can I make more than one claim in the same year?

Yes, you can make more than one claim in the same year...