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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor insurance policy during your period of cover, your NCD will be forfeited and return to 0%. You will have to accumulate your discount from the beginning in a new cycle. 

Recent FAQ

Can I cancel my current property insurance and switch to PrOrumah?

Yes, but we recommend renewing with PrOrumah once your existing policy has expired...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

What is All Risks Insurance?

Our All Risks Insurance will repair, replace or pay the amount for...