Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor insurance policy during your period of cover, your NCD will be forfeited and return to 0%. You will have to accumulate your discount from the beginning in a new cycle. 

Recent FAQ

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...

How much is my premium for the Foreign Worker’s Hospitalisation and Surgical scheme?

The yearly premium is RM127.20 per worker insured, inclusive of all other fees...