Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

If the old system worked well, why change it?

As Malaysia develops further, the insurance market is opening to allow a fairer approach towards charging premiums. A good risk should be rewarded and a bad risk recognized. This means that a good driver should pay less of a premium as compared to another driver more likely to experience accidents. There should also be incentives for perceived bad drivers to become better and be rewarded with a reduction for doing so.

Recent FAQ

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter ...

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details...

Can I cancel my current property insurance and switch to PrOrumah?

Yes, but we recommend renewing with PrOrumah once your existing policy has expired...