Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Do I need to list my child in my policy if they drive my car?

Yes, you do. If the driver is not listed in the policy and you need to make a claim, you may not be covered by the policy or you may be subject Endorsement 2f (age excess or an unnamed driver excess).

Recent FAQ

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

What insurance protects myself and my business?

You can buy our Public Liability Insurance policy (PLI) that serves...

Can a successful referral be tagged under 2 referrers?

No, a referee can only be tagged to one referrer...