Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is a tariff?

Tariffs are fixed price lists created under insurance acts to control the price of policies and policy wordings. Bank Negara Malaysia (BNM) oversees the applications of all Tariffs as the supervisory authority for all financial institutions. 

Recent FAQ

Can I receive a quotation without registering?

Yes, you can! Receive a quote on our POI2U websites or mobile application...

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...