Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.  

Recent FAQ

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the ...

What type of policy do I need to join PrOrewards?

You only need to own a P&O motor insurance policy to join this program. This means any Private Car or...

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...