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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.  

Recent FAQ

What is Personal Accident PLUS (A) / Personal Accident PLUS (C)?

Our Personal Accident PLUS (A)/(C) Insurance covers permanent disablement and death from violent, accidental, or external means when...

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...

Where can I see the coverage and benefits for the products?

For more information about Private Car coverage and benefits, click here...