Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for redeeming each reward.

Recent FAQ

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details...

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...