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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

Recent FAQ

What is Erection All Risk (EAR) Insurance?

Our Erection All Risks Insurance is commonly bought by contractors when they...

Can I cancel my policy after purchase?

Yes, you can. You should give us written notice that you want to. Once cancelled, you can get a refund of your premium paid which is based on us...

What does the Liberalisation of Motor Insurance mean?

This means that the price of motor insurance products that will no longer be based on the Motor Tariff. Instead...