Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

Recent FAQ

Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...

What is Electronic Equipment Insurance?

Our Electronic Equipment Insurance provides coverage for your computers and other electronic equipment and it applies whether the items are at work or at rest or being dismantled for the purpose...

What is Private Car Third Party Fire & Theft Insurance?

Our Third Party Fire & Theft Insurance protects you when you are responsible for the injury or...