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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app.

To check your claim status through our website, click here.

To check your claim status through our app, click here.

Recent FAQ

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...

How will I receive my reward?

You will be notified of your reward details by both email & SMS once there is a successful...

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or...