Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What services do Total Assist offer?

Total Assist will:

  • Immediately connect you with a road assistance provider appointed by your insurer.
  • Guide you in obtaining towing services as well as basic roadside assistance from approved workshops.
  • Provide information and answers to common questions you may have when making a claim.

Recent FAQ

Can I request for breakdown assistance on the website

We’re sorry, but no. Call us at 1-8000-88-2121 for assistance instead...

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store...

Can I buy an insurance policy through your website?

Yes, you can.

Go to our website...