Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the additional coverages offered with PrOrumah?

There are four (4) additional coverages offered with PrOrumah, which you can choose from to add to your premium at an additional cost. 

No. Additional Coverage PrOrumah Plan Offerings
1 Subsidence & Landslip All Cover property loss or damage due to subsidence of building site or landslip
2 Increase Limits of Liability to RM100,000 All In events where your legal liability is incurred, the limits has been increased to RM100,000
3 Extended Theft Cover Contents Only Extended coverage for theft to cover banks, safe deposit and any building where you or your family is residing
4 Plate Glass Damage Building Only Cover accidental breaking of plate glass

Recent FAQ

What is Credit Shortfall Motorcycle Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your motorcycle and...

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...