Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will help you through the situation you are facing. The Total Assist service is available around Malaysia, 24 hours, 7 days a week.

Recent FAQ

Why does my car premium amount go up each year?

Your premium considers the various factors included in the costs of fixing your car when you make a claim...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...

How do I know when new products are available and how do I choose the best one for me?

You should always check with your insurer, takaful operator or agent for new products and add-on cover...