Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will help you through the situation you are facing. The Total Assist service is available around Malaysia, 24 hours, 7 days a week.

Recent FAQ

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

Motor Claims – General

How would my NCD be affected if I make a claim?

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage...