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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Credit Shortfall Private Car Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your loan if it has been lost or stolen. This policy can be renewed yearly if your car is still under hire-purchase and insured under our comprehensive policy.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Credit Shortfall Private Car policy.

Recent FAQ

Can I buy an insurance policy through your website?

Yes, you can.

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What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else...

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...