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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Credit Shortfall Private Car Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your loan if it has been lost or stolen. This policy can be renewed yearly if your car is still under hire-purchase and insured under our comprehensive policy.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Credit Shortfall Private Car policy.

Recent FAQ

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on...

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...

How much is my premium for the Passenger’s Driver Plan (PDP) policy?

Your total premium depends on your type of plan, the number of people covered, and...