Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or online before you buy PrOmilej. Without this, we reserve the right to cancel your policy.

Recent FAQ

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...

Why should I choose Pacific & Orient Co. Insurance?

Delivering only the best to our customers, Pacific & Orient Insurance Co. Berhad (P&O Insurance) has been...

What is a Basic/Standard Excess and/or Compulsory Excess?

A Basic/Standard Excess is the amount you must bear for each claim we approve, even if...