Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than the policy purchase date, the 1 day period will start from the policy effective date instead.

By logging into your profile, you can view the time and date of your successful referrals.

Recent FAQ

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown...

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

What is a risk profile? Who determines a risk profile?

A risk profile is an analysis of whether a pool of consumers present a high or low risk, based on factors such as...