Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else to buy or renew a Pacific & Orient Insurance Motor Product. Currently, this program is running over a 6-month period, starting from 20th June 2021. Due to the popularity and positive feedback on PrOrewards, this program has been extended by another 6 months to 30 June 2022.  

Recent FAQ

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

What is Strike, Riot and Civil Commotion cover?

This covers the repair costs to your vehicle for damages caused by strikes...