Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else to buy or renew a Pacific & Orient Insurance Motor Product. Currently, this program is running over a 6-month period, starting from 20th June 2021. Due to the popularity and positive feedback on PrOrewards, this program has been extended by another 6 months to 30 June 2022.

Recent FAQ

What will Total Assist do after I have made a report?

After you have lodged a police report, your vehicle will be towed to one of our Authorised Panel Workshops where...

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

How will my bank account information be used? Will it remain confidential?

Your bank account details and other related information will only be used for payments directly into you account...