Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How will I receive my reward?

You will be notified of your reward details by both email & SMS once there is a successful referral.

You can also track your successful referrals & rewards on your profile by logging in at PrOrewards (poirewards.com).

Recent FAQ

How will Total Assist benefit me?

Whenever you are victim of a roadside accident or breakdown...

Motor Claims – General

What are the claim options available in the motor policy?

  • Own Damage Claim
  • Own Damage Not at Fault (OD-KFK Claim)
  • Windscreen Claim
  • Theft Claim
  • Third Party Property Damage Claim
  • Third Party Bodily...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...