Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided, or if your account provided is inactive or closed, your insurance company will contact you to reconfirm your details.

To avoid, this, make sure the information you have provided is correct. Otherwise, your insurance company will arrange a cheque to remit your payment to you. 

Recent FAQ

What territories are my car covered in?

Our policies cover you in Malaysia, Singapore and Brunei in accordance with Malaysian laws. Please note that if you intend...

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will...

What is e-Payment?

e-Payment is a method of payment that allows insurers to...