Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account details through your bank statement, account passbook or a letter from your bank confirming your bank details will be needed. 

Recent FAQ

What do I do if I have forgotten my username and/or password?

Through our mobile app...

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...