Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account details through your bank statement, account passbook or a letter from your bank confirming your bank details will be needed.

Recent FAQ

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

What is Credit Shortfall Private Car Insurance?

Our Credit Shortfall Insurance covers the difference between your insured sum or the market value of your car and your...

Motor Claims – General

What are the claim options available in the motor policy?

Own Damage Claim
Own Damage Not at Fault (OD-KFK Claim)
Windscreen Claim
Theft Claim
Third Party Property Damage Claim
Third Party Bodily...