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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and you will still benefit from your next NCD level.

Recent FAQ

Can I authorise payment to my employer’s bank account if I am a foreign worker and do not have a bank account?

Yes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company...

Do I still get my NCD (No Claims Discount) with PrOmilej?

Yes, you do...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...