Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by the police and immediately notify us or our agent. This is so we can make proper arrangements to conduct an independent survey of your vehicle and/or to take possession of your recovered vehicle.

Recent FAQ

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

Are there any extra fees for choosing e-Payment?

No, it’s free to enjoy...

What is Personal Accident (Continental Scheme) Insurance?

Our Personal Accidental Continental Scheme Insurance covers injury, disablement, and death by violent, accidental, or external means...