Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by the police and immediately notify us or our agent. This is so we can make proper arrangements to conduct an independent survey of your vehicle and/or to take possession of your recovered vehicle.

Recent FAQ

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...

Motor Claims – General

What is an Insurance Premium?

An Insurance premium is the amount you pay for an insurance policy...

How much is the premium for the PrOtravel policy?

Your total premium depends on the plan you choose, your destination, and...