Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium. The refund premium can be found in your policy. You are only eligible for refund if no claim has been made during the period of your policy. If you have already received a claim amount, you will not be entitled to any refund on your premium.

Recent FAQ

Motor Claims – General

Can I check my claim’s status without contacting my agent?

Yes. You can check your claim status through our website or app...

What are the additional benefits Total Assist offers for Cars?

With Total Assist, you are also entitled to the following benefits...

What is the Phased Liberalisation of the Motor Tariff?

The Phased Liberation of the Motor Tariff removes the existing tariffs in stages. With this...