Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium. The refund premium can be found in your policy. You are only eligible for refund if no claim has been made during the period of your policy. If you have already received a claim amount, you will not be entitled to any refund on your premium.

Recent FAQ

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and...

What is Passenger’s Driver Plan (PDP)?

Our Passenger’s Driver Plan (PDP) Insurance covers injury, disablement, and death by violent, accidental, or external means while driving or riding or boarding or alighting a motorcycle, private...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...