Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium. The refund premium can be found in your policy. You are only eligible for refund if no claim has been made during the period of your policy. If you have already received a claim amount, you will not be entitled to any refund on your premium.

Recent FAQ

Why do I have to pay an Excess?

Mostly to eliminate minor and/or smaller claims. Too many small claims without...

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will...

If I have a property loan, can I switch from my current policy to PrOrumah?

Yes, you can...