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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on the benefits a member has, click here.    

Recent FAQ

Can I buy flood or windscreen cover if I purchase PrOmilej?

Yes. You can buy the flood or windscreen cover at a premium that corresponds to your allocated mileage...

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...

When was the implementation of the Liberalisation of Motor Tariffs?

First introduced on 1st July 2016, insurers and takaful operators were given the flexibility to offer new motor products...