Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can a non-member use the tow service?

Yes, however, there will be additional charges. For more information on the benefits a member has, click here.    

Recent FAQ

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

How much is my refund premium when I cancel my motor policy?

Your insurance company will retain your premium for a short period and refund you the balance premium...