Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I purchase insurance for my vehicle?

You can purchase our insurance policies online through our POI2U website or the POI2U mobile app.

To purchase insurance through our website, click here.

To purchase insurance through our app, click here.

We also have branches located in various states. For a full list of our branches please click here. We also provide tele-insurance, providing insurance services via our call centre at 1-800-88-2121.

Recent FAQ

What is Marine Cargo Insurance?

Our Marine Cargo Insurance covers the loss or damage to goods shipped by land, sea, or...

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9^th option (Towing, Breakdown or Accident Total Assist) when you give us a call...