Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents to your insurance company. This is free to do.

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

If you select a workshop from our panel list, you’ll get better quality control on repairs and...

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...