Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents to your insurance company. This is free to do.

Yes. You can check your claim status through our website or app...

If you are unable to pay the excess, your insurer may refuse your claim or...

Through our mobile app...