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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents to your insurance company. This is free to do.

Recent FAQ

Motor Claims – General

How long do I have to make a claim?

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

What does the Liberalisation of Motor Insurance mean?

This means that the price of motor insurance products that will no longer be based on the Motor Tariff. Instead...

I have been blacklisted by the Bank/declared bankrupt and am unable to open a bank account. How do I get paid?

Your claims can still be settled through a cash cheque. You can also provide a spouse/relative’s bank account details...