Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents to your insurance company. This is free to do.

You should contact us within 7 days of the date of accident/loss if you are not physically disabled...

Total Assist is our 24/7 call centre service dedicated to helping you with any road accidents or breakdowns across Malaysia...

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...