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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What is an Insurance Premium?

An Insurance premium is the amount you pay for an insurance policy.

Recent FAQ

When will the funds be credited into my account?

Payment will be made into your bank account by your insurance company as soon as your claim is approved...

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and...