Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra fees for choosing e-Payment?

No, it’s free to enjoy.

Recent FAQ

Document Checklist

What are the basic documents required for my claim?

The basic documentary requirements that must be submitted within a reasonable time are as follows...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

Can I receive this reward more than once?

Yes, you can. If you own multiple vehicles and purchase/renew a P&O motor insurance policy for each one, you will receive a reward for each. For example ...