Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why should I choose Pacific & Orient Co. Insurance?

Delivering only the best to our customers, Pacific & Orient Insurance Co. Berhad (P&O Insurance) has been incorporated for almost 50 years since 7th August 1972 under the Companies Act 1965 as a private limited company.

We offer a full selection of benefits for you to enjoy; such as 10% cheaper premiums for direct customers, instant policy renewals and 24/7 Total Assist services. Have a look through our website and mobile app for more information- everything you need to know at your fingertips.

Recent FAQ

Can I buy flood or windscreen cover if I purchase PrOmilej?

Yes. You can buy the flood or windscreen cover at a premium that corresponds to your allocated mileage...

What happens if I exceed my allocated mileage one month before the end of my policy?

If you have exceeded your allocated mileage and your Grace Mileage, and...

Motor Claims – General

What if I am not satisfied with the action taken on the progress of my claim?

We welcome your views on any aspect of our service and if we fail to meet your expectations...